Delivery Information
At Spartan Cue Sports, we want to get your equipment to you as quickly and safely as possible. Here's everything you need to know about our delivery process.
👨👩👧👦 A Note From Us
Spartan Cue Sports is a self-run, small family start-up business. We pour our hearts into every order and are passionate about cue sports and the community around it. We will always do our very best to get your order dispatched as quickly as possible, but as a small family operation with young children, there may occasionally be short delays. We truly appreciate your patience and understanding – it means the world to us!
📦 How We Pack Your Order
We take great care in packaging all orders to ensure your equipment arrives in perfect condition. Cues are carefully wrapped and protected to prevent any damage in transit. Every order gets our personal attention before it leaves us.
🚚 Delivery Times
We aim to dispatch all orders within 1-2 business days of receiving payment. Once dispatched, estimated delivery times are:
- UK Standard Delivery – 2-5 business days
Please note that as a small family business, there may occasionally be slight delays in dispatch. We will always communicate with you if this is the case and will get your order out to you as soon as we possibly can.
💷 Delivery Costs
Delivery costs are calculated at checkout based on the size and weight of your order and your delivery address. We strive to keep our postage costs as fair and transparent as possible.
📍 Order Tracking
Once your order has been dispatched, you will receive a confirmation email with your tracking information so you can keep an eye on your delivery.
❓ Questions About Your Delivery?
As a small self-run family business, we strive to respond to all enquiries as quickly as possible, though we can't always guarantee a response within 24 hours with family life and young children to contend with. Please be patient with us – every message gets our personal attention!
Get in touch at spartancuesports@hotmail.com and we'll do our best to help.